FAQ
Questions, answered.
Do my guests need an app or an account?+
No. Guests scan your QR code (or open the link), add their name, and start uploading. No app, no account, no friction.
How does the QR code work?+
When you create a gallery you get a unique QR code and link. Share it however you like — on screens, table cards, invitations, or a group chat. Anyone who scans lands straight in your gallery.
What photo formats can guests upload?+
JPEG, PNG, and iPhone HEIC are all supported — we convert them so every photo displays everywhere. Video support is coming soon.
Do you keep the original-quality photos?+
Yes. We preserve the true original of every photo. On the free plan originals are kept for 90 days; upgrade to Keepsake to keep them in full quality forever and download them all as a ZIP.
Who can see the photos?+
Only people with your gallery link or QR code. Galleries aren't public or searchable. You're the host — you can moderate and remove anything.
Can guests delete a photo they uploaded?+
Yes. A guest can delete their own photos (single or in bulk) if they shared one by mistake. Only their own — never anyone else's.
How much does it cost?+
Creating a gallery is free and guests upload free, forever. Keepsake is a one-time upgrade if you want originals kept forever and full exports. See Pricing for details.
What kinds of events does it work for?+
Anything worth remembering — weddings, birthdays, graduations, baby showers, family reunions, corporate events. One QR code, every kind of celebration.
Still curious? info@famoly.io · or just create your gallery →
